Division of Unemployment Insurance
Direct Deposit FAQs
You will be paid by paper check until your bank account information has been verified.
This can take 10 to 14 days. It is important to keep us informed of your correct
mailing address and current bank account information to insure timely receipt of
your unemployment insurance benefits.
Once your unemployment insurance benefits are issued they should be available within
48 hours or two full business days, depending on your financial institution’s schedule
to deposit transmitted funds to your account. Payment will not be transmitted on
bank holidays or weekends. It is your responsibility to verify the Direct Deposit
of your unemployment insurance benefits with your financial institution before writing checks
against that account.
When there is a problem with your account and your unemployment insurance benefits
are returned because they cannot be deposited, we will stop Direct Deposit and you
will continue to receive a paper check. It is important to keep us informed of your
correct mailing address and current bank account information to insure timely receipt
of your unemployment insurance benefits.
Your bank will provide a record of unemployment insurance benefits deposits made
to your account on your monthly statements. The "Telebenefits" system can tell you
when your last payment was issued.
Yes, you can have your unemployment insurance benefits payment deposited into a
joint checking or savings account. However, we are not able to release unemployment
insurance benefits payment information to the other party of the joint account.
This division will not involve itself in disputes regarding use of the funds deposited
into joint accounts. When you enroll for Direct Deposit, you authorize this division
to deposit your unemployment insurance benefits payments into the bank account you
entered. Our liability for your benefits ends once the payment is deposited. Make
sure you enter your account information correctly. If your deposit is not posted
to your checking/savings account, our “TeleBenefits” system can tell you when payment for a particular
week was issued. However, you must contact your financial institution to find out
if they received a deposit and when they will post it to your checking/savings account. Problems
with direct deposit of your unemployment insurance benefits must be resolved by
contacting your financial institution.
No. Our system can only deposit payments to one account type.
You may cancel any future payments of unemployment insurance benefits being made
by Direct Deposit online by completing the "Cancellation of Direct Deposit Enrollment
of Benefit Payment" form by clicking
on the "Cancel Direct Deposit Enrollment" button below.
You must notify your unemployment insurance local office immediately if you have a change of address in writing by mail, fax, or in-person.
If you move to a different State, you will need to reopen your claim as an interstate claim and at that time you will need to provide your
change of address. Failure to do so may impact your eligibility for unemployment insurance benefits.
Direct Deposit Instructions
Direct Deposit FAQs