Division of Unemployment Insurance
Direct Deposit/Debt Card Enrollment and Cancellation Login
Identity Verification
Enrollment in Direct Deposit requires the use of a four-digit Personal Identification
Number (PIN). This PIN is established by placing a call to our “TeleBenefits” line
at (302) 761–6576 or 1-800-794-3032. If you have certified your claim previously
or checked on the status of your unemployment insurance benefits claim using “TeleBenefits”,
a PIN has already been established and should be used to enroll in Direct Deposit.
If you are filing a new claim, you must wait until you receive your “Notice of Monetary
Determination” in the mail before you are able to call “TeleBenefits” and establish
your PIN. Once you receive your “Notice of Monetary Determination” or if your claim
is already established, but you have never certified your claim or accessed claim
information using “TeleBenefits”, call (302) 761–6576 or 1-800-794-3032. “TeleBenefits”
will prompt you to press (1) if you are calling to make your weekly claim
certification or are calling about the status of your weekly unemployment insurance
benefit check, press (1) at this time. “TeleBenefits” will then prompt you
to press (1) for a weekly claims certification or press (2) to check
on the status of your weekly unemployment insurance benefit check. Press (2) at this
time. The system will require you to enter your nine-digit social security
number and then to choose and enter a four-digit PIN. You must use this PIN to enroll
in Direct Deposit.
Direct Deposit Instructions
Direct Deposit FAQs
Prepaid Debit Card Instructions
Prepaid Debit Card FAQs